Privacy Policy

Last updated October 16, 2026

Book Our Services

Get a free estimate and save your money!

Licensed & Insured

Peace of mind, guaranteed

24/7 Emergency

We're there when it matters

15+ Years Experience

Local & trusted

đź’Ż Satisfaction Guaranteed

Work backed by our word

Roman Heating & Air (“we,” “us,” or “our”) respects your privacy. This Privacy Policy explains what information and data we collect through our website at Romanhvacr.com and in the course of providing residential and light -commercial heating, cooling, indoor air quality, ductwork, and related HVAC services across Clarksville, Van Buren, Fort Smith, Greenwood, West Fork, Springdale, Greenbrier, Dardanelle, Russellville, Pottsville, Barling, and the entire River Valley in Arkansas. Our Privacy Policy also explains how we use and share that information, and the choices and rights you have. By using our website or HVAC services, you agree to this Policy. Our contractor licences include our License Number  2453080 and License Classification HVACR Contractor Class A. This privacy Policy is provided for general information and is not legal advice. Final wording should be reviewed by counsel for your specific circumstances before relying on it as a definitive legal position.

Information We Collect

We may collect the following categories of information:
Personal Information: Name, email address, phone number, postal address, and other contact details you provide.
Automatically Collected Technical Information: IP address, browser type, device type, cookies, and usage data related to our website.
Transaction Information: Details of purchases or services requested.
Communication Data: Any messages, emails, or customer service interactions.
Payment Information: Billing details and transaction information (Payments are processed securely by third-party payment processors. We do not store full credit card numbers.)

How We Collect Information

We collect information:

Directly from you (forms, phone calls, emails, service bookings)

Automatically through cookies and tracking technologies

From third-party service providers that help us operate our business

Information We Collect from Other Sources

From time to time, we may collect information about you from other sources, including:
Corporate Affiliates
Marketing Vendors
Survey Providers
Data Enhancement Services
Data Brokers
Other Websites and Services
Social Media Platforms
Conferences and Industry Events
We use this information to improve the data we collect directly or automatically to improve our services, analytics, advertising, and provide you with more relevant services and experiences. When you engage with us on social media such as LinkedIn, Meta, etc., by liking, commenting, and following our pages & social profiles and sharing our content with your friends and family.

How We Use Your Information

We use your information to:
Provide and manage our local services
Schedule appointments and deliver services
Communicate with you regarding services, updates, and promotions
Process payments and send invoices
Improve our website and customer experience
Maintain security and prevent fraud
Comply with legal and regulatory requirements

Log Files

At Roman Heating & Air, we maintain standard procedures for using log files. Log files track visitors when they visit or click on our website. It is part of hosting services, analytics and Google Analytics. The information we collect through log files includes IP addresses, browser types, internet service provider(ISP), date and time stamp, referring page & exit pages, and number of clicks. And all of this data is not linked to any personally identifiable information. Our purpose for this information is to analyse user experiences and track user movement on our site.

Cookies and Web Beacons

We use cookies like other websites do. Cookies are used to store information, visitor preferences, and pages visited. This information helps optimise user experience, improve website performance, analyse traffic and usage, and remember user preferences. You can disable cookies through your browser settings. You can get more information about cookie management on the respective web browsers’ websites.

Our Advertising & Website Analytics Partners

Some advertisers on our site may use cookies and web beacons. Third-party ad servers or ad networks may use technologies like cookies or web beacons in their advertisements. These technologies measure the effectiveness of advertising campaigns. We have no access to or control over cookies used by third-party advertisers. At Roman Heating & Air, we recommend consulting the respective privacy policies of third-party ad servers for more details. We work with some advertising and analytics partners like
Google Ads & YouTube Ads: Google Ads Privacy Policy
Google Analytics: Google Analytics Privacy Policy
Meta (Facebook & Instagram): Meta Privacy Policy
Microsoft Advertising: Microsoft Advertising Privacy Policy

Our Advertising & Website Analytics Partners

Some advertisers on our site may use cookies and web beacons. Third-party ad servers or ad networks may use technologies like cookies or web beacons in their advertisements. These technologies measure the effectiveness of advertising campaigns. We have no access to or control over cookies used by third-party advertisers. At Roman Heating & Air, we recommend consulting the respective privacy policies of third-party ad servers for more details. We work with some advertising and analytics partners like
Google Ads & YouTube Ads: Google Ads Privacy Policy
Google Analytics: Google Analytics Privacy Policy
Meta (Facebook & Instagram): Meta Privacy Policy
Microsoft Advertising: Microsoft Advertising Privacy Policy

How We Share Information

We do not sell your personal information for money. We may share information with trusted service providers like website hosting, build partners including CI Web Group / Hydra platform services, Google Tag Manager, analytics, reCAPTCHA, payment processing, financing partners, who act on our behalf And Legal or regulatory authorities when required by law. We also share information with Successors in the event of a merger, acquisition, or asset sale.

Your Privacy Choices

Your Privacy Rights: Do Not Sell or Share My Personal Information
Categories of personal information we may collect (in the last 12 months), naming tools actually in use on this site:
Identifiers and contact data (name, email, phone, service address) you submit on lead forms
Internet / electronic activity via Google Tag Manager / Google Analytics 4 (pages viewed, device/browser signals) when analytics storage is allowed
Advertising identifiers and related signals via Google advertising tags loaded through GTM when ad storage is allowed
Inferences drawn from service-request content (e.g., type of HVAC issue) to fulfil your request

Sale / sharing disclosure: We do not sell personal information for monetary consideration.

Your Privacy Rights
Access your personal data
Correct inaccurate personal data
Delete personal data
Obtain a copy of your data
Opt out of targeted advertising.
How to opt out:
Use the on-site cookie banner to select Accept or Decline, or reopen it by clicking Cookie Preferences in the footer.

Enable Global Privacy Control (GPC) in a supported browser. We treat a GPC signal as a request to opt out of the sale or sharing of personal information for advertising purposes.

Email or call us using the contact details below to request that we opt you out of the sale or sharing of your personal information. Business contact for privacy requests: Roman Heating & Air, 410 Northview Dr., Van Buren, AR 72956. Phone: +14797749037. Email: romanhvac83@gmail.com. We will verify requests before responding as required by law.
Last updated for this section: July 27, 2026. This site is operated for a United States business address; privacy rights below follow U.S. state frameworks (including California CPRA) only.

Data Retention

We retain personal information for as long as needed to provide HVAC services, keep smooth business and tax records, and comply with legal obligations, after which we delete or de-identify it. Retention times vary by record type, such as service and invoice records.

Children's Privacy (COPPA)

Our website and services are for adults and 18 . We do not knowingly collect personal information from those under 18 years old. If you believe someone under 18 has provided us with information, contact us, and we will delete it.

Data Security

We use reasonable administrative, technical, and physical safeguards to protect your information and data. There is no 100% secure transmission or storage method, but we always work to protect your data.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices. We encourage you to review their privacy policies before providing any personal information.

Changes to This Privacy Policy

We may update this Policy from time to time. Changes are effective when updates are posted on this page. The “Last updated “ date above this page explains the latest revision. Continued use of our website or our services indicates acceptance of the updated policy.

Contact Us

Do you have any questions or privacy requests? Contact Roman Heating & Air by calling (479) 774-9037 and romanhvac83@gmail.com, or  411 S Montgomery St, Clarksville, AR 72830.