Terms & Conditions for Roman Heating & Air

Effective Date: October 16, 2026

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AGREEMENT TO TERMS

These Terms & Conditions (“Terms”) govern your access to and use of our website located at https://romanhvacr.com.  These Terms & Conditions (“Agreement”) govern your access to and use of our services provided by Roman Heating & Air ( the “Company”). By using our services or website, you agree to comply with these Terms. Our License Number is 2453080 and License Classification is HVACR Contractor Class A.

Services

Roman Heating & Air provides residential and light commercial heating, cooling, heat pumps, ductless systems, indoor air quality, ductwork, thermostat and HVAC-related services across Clarksville, Greenbrier, West Fork, Springdale, Russellville, Pottsville, Greenwood, and the entire River Valley in Arkansas.  All of our service area cities are listed on our service area page. Service availability, scheduling, pricing, and promotions are subject to change. Emergency service is available subject to technician availability and weather/road conditions.

DEFINITIONS

“Roman,” “Company,” “We,” “Us,” or “Our” means Roman Heating & Air and all associated employees or contractors.

“You,” “Your,” “User,” or “Client” refers to the person using our Website or Services.

ACCEPTANCE

If you do not agree to our Terms & Conditions, please do not use our website and services.

User Eligibility

You must be at least 18 years old to use our services or website. By using our services, you confirm that you have the legal authority to enter into this agreement.

User Responsibilities

When using our website or services, you agree to: Provide accurate, current, and complete information. Use our services for lawful and authorised purposes only. Follow company policies and instructions provided by our staff. Ensure safe access to your property for our professionals.

Bookings and Payments

You can book services via our website, phone, or email. Payment is due according to the pricing provided at the time of booking. Roman Heating & Air reserves the right to modify pricing with notice. Applicable taxes and fees are the customer’s responsibility.

Cancellations, Rescheduling, and Refunds

Cancellations must be made at least 24 hours before the scheduled service.
Late cancellations or no-shows may incur a fee.
Refunds are issued at our discretion.
Rescheduling is subject to availability.

LICENSE TO USE

We grant you a limited, non-exclusive, non-transferable, and revocable license to access and use the Website and related content (“Company Materials”) for personal or internal business use. This license terminates upon breach of this Agreement or cessation of use.

INTELLECTUAL PROPERTY

All content on this Website, including text, images, logos, designs, and trademarks, is owned by the Company and protected under applicable IP laws.

You agree not to reproduce, distribute, or exploit Company IP without written permission.

By submitting any content to the Website (“Your Content”), you grant us a worldwide, royalty-free license to use, display, and distribute it to operate our business. We claim no ownership of Your Content.

If you believe your IP rights are being violated, please contact us quickly.

USER ACCOUNTS

If you register an account, you are responsible for safeguarding login credentials and updating your information. You agree not to share your account or engage in fraud. We may terminate accounts for any abuse or violations.

MESSAGING

From Roman Heating & Air, you agree to receive informational messages like appointment reminders and account notifications. Message frequency varies. Message and data rates may apply. For help, reply HELP or email us at . You can opt out at any time by replying STOP.

ACCEPTABLE USE

You agree not to use our Website or Services for unlawful or harmful activities. Prohibited actions include:
Harassment, abuse, or violation of others’ legal rights
Intellectual property infringement
Uploading viruses or harmful software
Fraud or deceptive practices
Illegal gambling, pyramid schemes, or obscene content
Inciting hate, violence, or discrimination
Collecting personal data without consent

PRIVACY & DATA USE

Our website collects personal data like cookies and usage logs to run and improve the Website. Your use implies consent to such practices. See our privacy policy for details.

ASSUMPTION OF RISK

Our Website and Services are provided “as-is.” Any decisions made using information on the site are at your own risk. We do not provide legal, medical, or financial advice.

Our Website Content & AI-Assisted Material

On our website, some content (including educational learning Centre articles) may be generated or assisted by automated tools and some website content is provided for general informational purposes only. It is not a substitute for an on-site diagnosis by a licensed technician and may contain errors or omissions. Always confirm details with Roman technicians before relying on them for equipment decisions, safety, or code compliance. We do not have an interactive chatbot on this website. If one is added later, we will disclose that it is an AI assistant before you enter any personal information.

SECURITY & REVERSE ENGINEERING

Do not reverse engineer or tamper with any software or code.
Unauthorised access or data scraping is strictly prohibited.

DATA LOSS & LIABILITY

We are not responsible for data loss or damage resulting from using this website or services. Use it at your own risk.  

INDEMNIFICATION

You agree to indemnify and hold us harmless from any claims, including attorney fees, resulting from your use of our Website or breach of this Agreement.

SPAM POLICY

Mass commercial email, scraping, or spamming user information and user data is strictly prohibited.

THIRD-PARTY LINKS

We are not responsible for content or damages arising from linked third-party sites or services.

MODIFICATION OF TERMS

Roman Heating & Air has the right to update these Terms at any time. Continuing to use the website implies agreement to the latest version. Check this page periodically.

TERMINATION

We can terminate your access to the Website or Services at our discretion, with or without cause. Some provisions (IP, indemnity, arbitration, etc.) will survive termination.

NO WARRANTIES

This Website is provided “as is” with no warranties, express or implied, including fitness for a particular purpose, merchantability, or uninterrupted service.

LIMITATION OF LIABILITY

To the fullest extent permitted by law, we are not liable for any damages resulting from your use of the Website or Services.

GENERAL PROVISIONS

Language: All communications will be in English.
Jurisdiction: This Agreement is governed by the laws of Arkansas. Venue for disputes shall lie exclusively within this jurisdiction.
Arbitration: Disputes must first attempt informal resolution, then binding arbitration under state/federal law. Company’s IP claims are excluded and may be litigated.
Severability: Invalid parts will not affect the rest of the Agreement.
No Waiver: Failure to enforce any term is not a waiver of future rights.
Headings: Are for reference only.
No Partnership: This Agreement creates no agency, joint venture, or partnership.

CHANGES TO THESE TERMS

You are responsible for checking these Terms periodically. Changes are effective upon posting on this page.

Contact Us

If you have any questions about these terms, please contact Roman Heating & Air at (479) 774-9037, romanhvac83@gmail.com, or 411 S Montgomery St, Clarksville, AR 72830. This document is provided for general information and is not legal advice. Have it reviewed by your attorney before go-live.